EssentialCare+ (2-Year) for MBX Expansion Module with 2x 5G Modems
The EssentialCare+ (2-Year Plan) for the MBX Expansion Module with 2x 5G Modems is a comprehensive service contract that secures the reliable operation of your mobile connectivity solution. It provides extended warranty coverage, priority technical support, and fast hardware replacement to minimize downtime and protect your investment in your business-critical network infrastructure over the long term.
Description
Benefits at a glance
- Term: 2 years of full protection from activation
- Extended Warranty: Covers hardware defects beyond the standard warranty
- Priority Support: Preferred handling of your service requests by Peplink experts
- Fast Hardware Replacement: Minimize downtime through rapid replacement of defective components
- Firmware Upgrades: Access to the latest software versions and security updates
- Budget Predictability: Calculable operating costs for your business-critical 5G infrastructure
- Seamless Integration: Optimized for Peplink MBX Expansion Modules with two 5G modems
Comprehensive protection for your investment
The MBX Expansion Module with two 5G modems is a central component for highly available SD-WAN connections in vehicles and at changing locations. EssentialCare+ extends factory support to two years and ensures that your hardware remains reliably protected even under intensive use. In the event of service, you benefit from a prioritized exchange process that minimizes your operational disruption.
Priority support and fast recovery
With EssentialCare+, you receive preferred access to Peplink's technical support. Experienced engineers address your concerns with high priority and accelerate diagnostics as well as the provision of replacement hardware. This ensures that your mobile 5G connections remain mission-ready even in demanding environments.
Seamless integration into your Peplink infrastructure
The service contract is precisely tailored to the MBX Expansion Module with two 5G modems and integrates seamlessly into the Peplink ecosystem. You benefit from continuous firmware updates that enhance the performance and security of your cellular routers, and gain access to InControl management functions that enable centralized monitoring and configuration.