Peplink EssentialCare+ (2-Year) for MAX HD1 Dome Pro 5G
EssentialCare+ (2 years) for the MAX HD1 Dome Pro 5G is a premium service contract that secures your Peplink router with prioritized 24/7 support, next-business-day advanced hardware replacement, and extended software features such as additional SpeedFusion VPN peers. This ensures maximum uptime and uninterrupted connectivity in demanding outdoor environments.
- Integrated Modems
- 1x 5G
- Mobile Data Rate (Downlink / Uplink)
- 5G: 3.4 Gbps / 900 Mbps
- Antenna
- 4X4 internal MIMO cellular antennas
- SIM Slots
- Redundant SIM slots 1 1
Value add — if you like
Authorized Peplink e-tailer
Peplink Certified Gold Partner
Peplink Certified Engineer (PCE) — Johannes Fickeis, Christian Heckel
Peplink Certified Associate (PCA) — Johannes Fickeis, Christian Heckel
Peplink Certified Sales Specialist (PCSS) — Johannes Fickeis, Christian Heckel- PCE TrainerPCE Trainer — Johannes Fickeis
- Hosted FusionHub & SpeedFusion
- InControl management
- Rollout & configuration
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You can deploy this product entirely yourself. If you prefer, we support you in the background — configuration, rollout, hosted FusionHub / SpeedFusion and InControl management. Your customer relationship stays yours.
Description
Key Benefits at a Glance
- Term: 2 years from activation
- Priority Support: 24/7 access to Peplink experts with expedited response times
- Advanced Hardware Replacement: Next-business-day replacement in case of hardware failure
- SpeedFusion VPN Peers: Expansion to up to 20 peers (default is 3)
- InControl2 Management: Included cloud-based remote management and monitoring
- Firmware Updates: Access to all new firmware versions and security patches
- Coverage: Worldwide coverage for the MAX HD1 Dome Pro 5G
Priority Support and Minimized Downtime
With EssentialCare+, you gain around-the-clock access to Peplink's technical support team. In the event of an issue, you benefit from prioritized response times, ensuring that critical connectivity problems are quickly diagnosed and resolved. This is especially crucial for businesses with mobile deployments, in transportation, or public safety, where every minute of downtime is costly.
Next-Business-Day Hardware Replacement
In the event of a hardware defect, the Advanced Replacement service ensures that a replacement unit is shipped by the next business day. This helps avoid lengthy repair times and maintains the operational continuity of your MAX HD1 Dome Pro 5G—even in harsh outdoor environments where the router is exposed to extreme temperatures and humidity.
Extended Software Features and Centralized Management
EssentialCare+ unlocks additional SpeedFusion VPN peers, allowing you to use up to 20 VPN tunnels for fail-safe, bonded connections. Additionally, the cloud-based management platform InControl2 is included, enabling you to centrally configure, monitor, and deploy firmware updates to all your Peplink devices. This significantly simplifies network management in distributed environments.
Specifications
| Integrated Modems | 1x 5G |
| Mobile Data Rate (Downlink / Uplink) | 5G: 3.4 Gbps / 900 Mbps |
| Antenna | 4X4 internal MIMO cellular antennas |
| SIM Slots | Redundant SIM slots 1 1 |
| LTE Bands | B1, B2, B3, B4, B5, B7, B8, B12, B13, B14, B17, B18, B19, B20, B25, B26, B28, B29, B30, B32, B34, B38, B39, B40, B41, B42, B43, B46, B48, B66, B71 |
| 5G Bands (SA & NSA) Sub 6 GHz | n1, n2, n3, n5, n7, n8, n12, n13, n14, n18, n20, n25, n26, n28, n29, n30, n38, n40, n41, n48, n66, n70, n71, n75, n76, n77, n78, n79 |
| US Carrier Certifications | AT&T, T-Mobile, Verizon, FirstNet |
| Operating Temperature | -40°– 149°F / -40°– 65°C |
| Humidity | 15% – 95% (non-condensing) |
| WAN Interface | 1x 10/100/1000M Ethernet |
| LAN Interface | 4x GE, PoE 802.3at support |
| Ethernet Port Protection | Overvoltage and ESD protection circuits |
| GPS Antenna | 1x internal GPS antenna |
| Housing | Rugged outdoor housing IP67 (with Ethernet splitter) |
| Dimensions (with Ethernet Splitter) | 4.33 inches (radius) x 4.53 inches (height) / 110 mm (radius) x 115 mm (height) |
| Dimensions (without Ethernet Splitter) | 1.6 x 5.8 x 5 inches / 40 x 147 x 128 mm |
| Weight (with Ethernet Splitter) | 3.75 lbs / 1.7 kg |
| Weight (without Ethernet Splitter) | 2.65 lbs / 1.2 kg |
| Power Input | DC barrel jack / terminal block: 12-56V |
| Power Consumption | 20 W (max., excluding PoE output) |
| Recommended Users | 150 |
| Number of SpeedFusion VPN Peers | 3 / 10 / 20 |
| SpeedFusion VPN Peers (enabled by default) | 3 |
| Wi-Fi Interface | Simultaneous dual-band (2.4 GHz / 5 GHz) Wi-Fi 6, 2X2 MIMO |
| Wi-Fi Antenna | 2X2 internal MIMO Wi-Fi antennas |
