Peplink EssentialCare (1-Year) for MAX HD2 Dome Pro LR
EssentialCare (1-Year) for MAX HD2 Dome Pro LR is a comprehensive hardware service contract that maximizes the operational reliability of your Peplink mobile router. It offers prioritized technical support, access to firmware updates, and hardware replacement in the event of a service case – for uninterrupted connectivity in demanding vehicle and outdoor deployments.
Value add — if you like
Authorized Peplink e-tailer
Peplink Certified Gold Partner
Peplink Certified Engineer (PCE) — Johannes Fickeis, Christian Heckel
Peplink Certified Associate (PCA) — Johannes Fickeis, Christian Heckel
Peplink Certified Sales Specialist (PCSS) — Johannes Fickeis, Christian Heckel- PCE TrainerPCE Trainer — Johannes Fickeis
- Hosted FusionHub & SpeedFusion
- InControl management
- Rollout & configuration
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You can deploy this product entirely yourself. If you prefer, we support you in the background — configuration, rollout, hosted FusionHub / SpeedFusion and InControl management. Your customer relationship stays yours.
Description
Benefits at a Glance
- Term: 1 year from activation
- Priority Support: Preferred handling of technical inquiries
- Firmware Updates: Access to current and future firmware versions
- Hardware Replacement: Replacement device in the event of a hardware defect
- Network Availability: Protection of business-critical mobile connections
- Compatibility: Exclusively for the MAX HD2 Dome Pro LR router
- Renewable: Plan can be renewed annually
Priority Support and Service
With EssentialCare, you receive preferred access to Peplink technical support. Service requests are handled with elevated priority, so your mobile networks are quickly back in operation. The team of experts assists you with configuration questions, fault diagnostics, and optimizing your SD-WAN and mobile connections.
Firmware and Security Updates
The service contract ensures that your MAX HD2 Dome Pro LR always runs the latest firmware. You benefit from performance improvements, new features, and important security patches that Peplink continuously provides. This keeps your router protected against current threats and compatible with evolving network technologies.
Hardware Replacement and Operational Reliability
In the event of a hardware defect, EssentialCare covers the replacement of the device. This minimizes downtime and ensures the continuous availability of your vehicle or branch office connectivity. The plan is specifically tailored to the rugged design of the MAX HD2 Dome Pro LR and complements its durability with a reliable service component.
