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EssentialCare (1-Year) for MAX HD2 MBX LTEA (CAT-18 & 20) is a one-year hardware service plan that ensures the reliable operation of your Peplink router. The plan covers the integrated Pepwave MAX firmware and the device’s comprehensive networking features—from WAN and LAN management to load balancing, security, VPN, QoS, and edge computing.
- Software
- Pepwave MAX Firmware
- WAN
- Support for PPPoE, Static IP, DHCP WAN Link Health Check Bandwidth Allowance Monitor Support for Dynamic DNS services WAN Port Convertible into LAN Port
- LAN
- DHCP Server for LAN Clients Extended DHCP Option DHCP Reservation DNS Proxy for LAN Clients VLAN on LAN Support
- Load Balancing
- Multiple Outbound Policy Algorithms • Weighted Balance • Priority • Overflow • Persistence • Least Used • Lowest Latency • Enforced • Fastest Response Time
Value add — if you like
Authorized Peplink e-tailer
Peplink Certified Gold Partner
Peplink Certified Engineer (PCE) — Johannes Fickeis, Christian Heckel
Peplink Certified Associate (PCA) — Johannes Fickeis, Christian Heckel
Peplink Certified Sales Specialist (PCSS) — Johannes Fickeis, Christian Heckel- PCE TrainerPCE Trainer — Johannes Fickeis
- Hosted FusionHub & SpeedFusion
- InControl management
- Rollout & configuration
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You can deploy this product entirely yourself. If you prefer, we support you in the background — configuration, rollout, hosted FusionHub / SpeedFusion and InControl management. Your customer relationship stays yours.
Description
Key Benefits at a Glance
- WAN Flexibility: PPPoE, Static IP, DHCP, Link Health Check, Bandwidth Allowance Monitor, Dynamic DNS, WAN port usable as LAN
- LAN Management: DHCP server, advanced DHCP options, DHCP reservation, DNS proxy, VLAN support
- Intelligent Load Balancing: Multiple algorithms including Weighted Balance, Priority, Overflow, Persistence, Least Used, Lowest Latency, Enforced, Fastest Response Time
- Comprehensive Security: Stateful firewall, DoS prevention, web blocking
- VPN Solutions: SpeedFusion VPN, site-to-site VPN, 256-bit AES encryption, pre-shared key, X.509 certificates, IPsec, remote user access (PPTP/L2TP/OpenVPN)
- Advanced Features: QoS with application prioritization, edge computing (Docker on HW3+), integrated GPS, AP controller for Peplink APs
Scope of Service and Network Management
The service plan guarantees that your MAX HD2 MBX LTEA reliably delivers its powerful WAN and LAN capabilities. This includes support for PPPoE, static IP addresses, and DHCP for WAN connectivity, a comprehensive Link Health Check, and a bandwidth monitor. The WAN port can be converted into a LAN port if needed. On the LAN side, the device provides a DHCP server with advanced options, DHCP reservation, DNS proxy, and VLAN support—all covered under this plan.
Intelligent load balancing distributes traffic using various algorithms: Weighted Balance, Priority, Overflow, Persistence, Least Used, Lowest Latency, Enforced, and Fastest Response Time, ensuring optimal utilization and failover protection.
Security and VPN
The built-in stateful firewall, DoS prevention, and web-blocking features protect your network from threats. The service plan covers these security mechanisms and ensures their continuous operation.
For cross-site connectivity, comprehensive VPN solutions are available: SpeedFusion VPN for site-to-site connections with 256-bit AES encryption, pre-shared key authentication, dynamic routing, and X.509 certificate support. Additionally, IPsec (network-to-network) and remote user access via PPTP, L2TP, and OpenVPN are supported.
Advanced Features and Location Services
The plan also includes advanced QoS features: individual bandwidth limits, application prioritization for SIP, HTTPS, VPN, and custom application QoS. Edge computing is enabled via Docker on HW3+ devices.
The integrated GPS module provides device location, map view, and tracking data—combined with InControl 2, it also supports fleet management. Additionally, the built-in AP controller automatically manages Peplink access points, including firmware management, profile configuration, and Wi-Fi usage statistics.
Specifications
| Software | Pepwave MAX Firmware |
| WAN | Support for PPPoE, Static IP, DHCP WAN Link Health Check Bandwidth Allowance Monitor Support for Dynamic DNS services WAN Port Convertible into LAN Port |
| LAN | DHCP Server for LAN Clients Extended DHCP Option DHCP Reservation DNS Proxy for LAN Clients VLAN on LAN Support |
| Load Balancing | Multiple Outbound Policy Algorithms • Weighted Balance • Priority • Overflow • Persistence • Least Used • Lowest Latency • Enforced • Fastest Response Time |
| Security | Stateful Firewall DoS Prevention Web Blocking |
| Complete VPN Solution | SpeedFusion VPN • Site-to-Site VPN • 256-bit AES Encryption • Pre-shared Key Authentication • Dynamic Routing X.509 Certificate Support * IPsec VPN (Network-to-Network) ^ Remote User Access (PPTP/L2TP/OpenVPN) |
| Advanced QoS | Individual Bandwidth Limit Application Prioritization • SIP, HTTPS, VPN QoS • Custom Application QoS |
| Edge Computing | Support on Applications and Docker (HW3+) |
| Global Positioning System | Integrated GPS Device Location Map Location Tracking Data with InControl 2 Fleet Management with InControl 2 |
| Networking | NAT and IP Forwarding Static Routes Port Forwarding Many to One, One to One NAT NAT Pool SIP ALG, H.323 ALG UPnP, NAT-PMP |
| AP Controller | Support for Peplink AP Series Auto AP Discovery Auto AP Firmware Management AP Profile Configuration Wi-Fi Usage Statistics |
| ACW-634 | 10ft Direct Wire DC Cable |
| ANT-MB-42G-S-W-6 | 7-in-1 Cellular and Wi-Fi Antenna System with GPS Receiver (White) |
| ANT-MB-42G-S-B-6 | 7-in-1 Cellular and Wi-Fi Antenna System with GPS Receiver (Black) |
| LIC-VWAN | Activate 1x Virtual WAN |
| LIC-2VWAN | Activate 2x Virtual WAN |









