Ekahau ECSE Troubleshooting Class Online - CLASS / Four-day, instructor-led Ekahau course teaching WLAN protocol and how to use Ekahau tools to troubleshoot WLANs. Includes instructor and ability to have up to 12 students. Delivered online.

Key Highlights at a Glance

• Course Duration: 4-day expert-led online training
• Hands-On Learning: Practical labs featuring real-world WLAN troubleshooting scenarios using Ekahau AI Pro, Survey, and Analyzer
• Performance Issues: Systematic identification and resolution of the 9 most common causes of poor WLAN performance
• User Complaints: Targeted solutions for the 7 most frequent WLAN user problems
• Root Cause Analysis: Fast, accurate root cause identification using Ekahau and Speedtest integration
• Certification Benefit: Automatic 3-year extension of all existing ECSE certifications
• BICSI Recognition: Earn Continuing Education Credits (CECs) for BICSI-certified professionals

Comprehensive Troubleshooting with Ekahau Tools

This course teaches the methodical use of the entire Ekahau product suite for real-world troubleshooting. You'll learn how to analyze live RF conditions, perform spectrum analysis, and effectively use packet captures with Ekahau AI Pro, AI Pro Online, Survey, Analyzer, and Sidekick 2. Integration with Speedtest accelerates problem resolution by linking performance data directly with network analysis. This enables you to identify bottlenecks across 2.4 GHz, 5 GHz, and 6 GHz bands and evaluate coverage, capacity, and channels using the “Three C’s of Survey Analysis.”

Practical Troubleshooting Methodology

The training follows a structured approach combining reactive and proactive troubleshooting. Using a troubleshooting checklist and defined steps, you'll work through complex scenarios — from evaluating Wi-Fi assessment surveys and analyzing live 802.11 data to interpreting survey results with Ekahau Optimizer. You'll deepen your understanding of 802.11 fundamentals such as CSMA/CA, OBSS, and PHY types, and apply modern survey methods (Stop & Go, Continuous, Autopilot, JustGo, GPS) along with device offsets for highly accurate location captures.

Certification and Career Benefits

Upon passing the exam, you’ll earn the industry-recognized ECSE Troubleshooting certification, validating your expertise in wireless network troubleshooting. At the same time, all your existing ECSE certifications will be automatically extended by three years. The course is BICSI-accredited and qualifies for Continuing Education Credits (CECs). It is aimed at Wi-Fi engineers, architects, network managers, IT administrators, and technical support teams looking to elevate their troubleshooting skills to the next level.