Peplink EssentialCare (2-Year) for MAX HD2 Mini LTEA
EssentialCare (2-Year) for MAX HD2 Mini LTEA is a comprehensive service contract that extends hardware support and warranty for your Peplink router by two years. Priority access to technical support and expedited spare parts delivery minimize downtime and ensure business-critical connectivity in demanding environments.
Value add — if you like
Authorized Peplink e-tailer
Peplink Certified Gold Partner
Peplink Certified Engineer (PCE) — Johannes Fickeis, Christian Heckel
Peplink Certified Associate (PCA) — Johannes Fickeis, Christian Heckel
Peplink Certified Sales Specialist (PCSS) — Johannes Fickeis, Christian Heckel- PCE TrainerPCE Trainer — Johannes Fickeis
- Hosted FusionHub & SpeedFusion
- InControl management
- Rollout & configuration
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You can deploy this product entirely yourself. If you prefer, we support you in the background — configuration, rollout, hosted FusionHub / SpeedFusion and InControl management. Your customer relationship stays yours.
Description
Key Benefits at a Glance
- Warranty Extension: Two additional years of hardware warranty for the MAX HD2 Mini LTEA router.
- Priority Support: Preferential handling of all support requests by Peplink experts.
- Firmware Access: Continuous provision of the latest firmware versions and security patches.
- Spare Parts Service: Accelerated delivery of replacement devices in case of warranty claims.
- Operational Continuity: Reduced risk of downtime for business-critical networks.
- Predictable Costs: Fixed service costs throughout the entire contract term.
Priority Support and Fast Response Times
With EssentialCare, you gain preferred access to Peplink's technical support team. Your inquiries are treated with high priority, enabling faster diagnosis and resolution of issues. This reduces the time to full operational recovery and ensures your connectivity remains reliable even during unexpected events.
Extended Hardware Warranty
The service contract extends the standard warranty of the MAX HD2 Mini LTEA by two full years. In the event of a warranty claim, you benefit from an accelerated replacement process that speeds up the delivery of a replacement device. This ensures your network infrastructure is quickly restored even in the case of hardware failure.
Easy Management and Renewal
EssentialCare integrates seamlessly into your existing Peplink environment. The contract term begins upon activation and can be easily renewed after expiration. This allows you to maintain full cost control and ensure your router remains protected long-term—without hidden additional costs.
