Peplink EssentialCare (2-Year) for Balance 310 (5G & CAT-12)

SKU: svl-bpl-310-5g-k-2y|Available

The EssentialCare (2-Year) Service Plan for the Balance 310 (5G & CAT-12) is a comprehensive hardware service agreement that ensures reliable operation of your Peplink router for two years. Designed for businesses that depend on uninterrupted connectivity, this plan guarantees expert support and maintenance for the high-performance 5G and LTE CAT-12 platform.

Cellular Data Rate (Downlink/Uplink): 5G: 3.4 Gbps / 900 Mbps, LTE CAT-20: 1.6 Gbps / 200 Mbps
Embedded Modem: 1x 5G Embedded Cellular Modem with Redundant SIM Slots
Cellular Antenna Connector: 4x SMA Cellular Antenna Connectors
SIM Options: Nano-SIM (4FF), Peplink eSIM, BYO eSIM (2 profiles), Remote SIM from SIM Injector, FusionSIM

Value add — if you like

Authorized Peplink e-tailer
Peplink Certified Gold Partner
Peplink Certified Engineer (PCE) — Johannes Fickeis, Christian Heckel
Peplink Certified Associate (PCA) — Johannes Fickeis, Christian Heckel
Peplink Certified Sales Specialist (PCSS) — Johannes Fickeis, Christian Heckel
PCE TrainerPCE Trainer — Johannes Fickeis

Hosted FusionHub & SpeedFusion
InControl management
Rollout & configuration

You can deploy this product entirely yourself. If you prefer, we support you in the background — configuration, rollout, hosted FusionHub / SpeedFusion and InControl management. Your customer relationship stays yours.

Request additional services Request services for this product View our Peplink training

Key Features at a Glance

Duration: 2 years
Covered Device: Peplink Balance 310 (5G & CAT-12)
Service Type: Hardware service plan (support & maintenance)
Target Audience: Businesses with mission-critical connectivity
Device Certifications: FCC, CE, RoHS

Reliable Operation for Business-Critical Networks

The Balance 310 (5G & CAT-12) router delivers a high-availability connectivity platform with its integrated 5G modem, redundant SIM slots, and advanced WAN failover mechanisms. The EssentialCare plan ensures these technologies remain dependable through expert maintenance and support. Businesses that rely on uninterrupted internet connections benefit from the combination of powerful hardware and a service tailored to Peplink’s high-quality standards.

Long-Term Investment Protection

With a two-year duration, EssentialCare provides planning certainty and protects your investment in Peplink infrastructure. The plan is designed to support the router’s operational readiness throughout its lifecycle, allowing you to focus on your core business while connectivity is secured by a reliable service.

Cellular Data Rate (Downlink/Uplink)	5G: 3.4 Gbps / 900 Mbps, LTE CAT-20: 1.6 Gbps / 200 Mbps
Embedded Modem	1x 5G Embedded Cellular Modem with Redundant SIM Slots
Cellular Antenna Connector	4x SMA Cellular Antenna Connectors
SIM Options	Nano-SIM (4FF), Peplink eSIM, BYO eSIM (2 profiles), Remote SIM from SIM Injector, FusionSIM
5G Bands (NSA) Sub 6Ghz (BPL-310-FBR-5GD-T-PRM)	n1, n2, n3, n5, n7, n8, n12, n20, n28, n38, n41, n66, n71, n77, n78, n79
LTE Bands (BPL-310-FBR-5GD-T-PRM)	B1, B2, B3, B4, B5, B7, B8, B12, B13, B14, B17, B18, B19, B20, B25, B26, B28, B29, B30, B32, B34, B38, B39, B40, B41, B42, B46, B48, B66, B71
5G Bands (NSA & SA) Sub 6Ghz (BPL-310-FBR-5GN-T-PRM)	n1, n2, n3, n5, n7, n8, n12, n13, n14, n18, n20, n25, n26, n28, n29, n30, n38, n40, n41, n48, n66, n70, n71, n75, n76, n77, n78, n79
LTE Bands (BPL-310-FBR-5GN-T-PRM)	B1, B2, B3, B4, B5, B7, B8, B12, B13, B14, B17, B18, B19, B20, B25, B26, B28, B29, B30, B32, B34, B38, B39, B40, B41, B42, B43, B46, B48, B66, B71
5G Bands (NSA) Sub 6Ghz (BPL-310-FBR-5GH-T-PRM)	n1, n2, n3, n5, n28, n41, n66, n71, n77, n78, n79
LTE Bands (BPL-310-FBR-5GH-T-PRM)	B1, B2, B3, B4, B5, B7, B8, B12, B13, B14, B17, B18, B19, B20, B25, B26, B28, B29, B30, B32, B34, B38, B39, B40, B41, B42, B46, B48, B66, B71
Embedded Cellular Modem	1x 5G Embedded Cellular Modem with Redundant SIM Slots
5G Bands (NSA Sub 6Ghz)	n1, n2, n3, n5, n7, n8, n12, n20, n28, n38, n41, n66, n71, n77, n78, n79
LTE Bands	B1, B2, B3, B4, B5, B7, B8, B12, B13, B14, B17, B18, B19, B20, B25, B26, B28, B29, B30, B32, B34, B38, B39, B40, B41, B42, B46, B48, B66, B71
5G Bands (NSA) Sub 6Ghz	n1, n2, n3, n5, n7, n8, n12, n20, n28, n38, n41, n66, n71, n77, n78, n79
5G Bands (NSA & SA) Sub 6Ghz	n1, n2, n3, n5, n7, n8, n12, n13, n14, n18, n20, n25, n26, n28, n29, n30, n38, n40, n41, n48, n66, n70, n71, n75, n76, n77, n78, n79
Cellular Data Rate (Downlink/Uplink) - 5G	3.4 Gbps / 900 Mbps
Cellular Data Rate (Downlink/Uplink) - LTE CAT-20	1.6 Gbps / 200 Mbps
Embedded Modem(s)	1x 5G
5G Bands (NSA) Sub 6Ghz - BPL-310-FBR-5GD-T-PRM	n1, n2, n3, n5, n7, n8, n12, n20, n28, n38, n41, n66, n71, n77, n78, n79
LTE Bands - BPL-310-FBR-5GD-T-PRM	B1, B2, B3, B4, B5, B7, B8, B12, B13, B14, B17, B18, B19, B20, B25, B26, B28, B29, B30, B32, B34, B38, B39, B40, B41, B42, B46, B48, B66, B71
5G Bands (NSA & SA) Sub 6Ghz - BPL-310-FBR-5GN-T-PRM	n1, n2, n3, n5, n7, n8, n12, n13, n14, n18, n20, n25, n26, n28, n29, n30, n38, n40, n41, n48, n66, n70, n71, n75, n76, n77, n78, n79
LTE Bands - BPL-310-FBR-5GN-T-PRM	B1, B2, B3, B4, B5, B7, B8, B12, B13, B14, B17, B18, B19, B20, B25, B26, B28, B29, B30, B32, B34, B38, B39, B40, B41, B42, B43, B46, B48, B66, B71
5G Bands (NSA) Sub 6Ghz - BPL-310-FBR-5GH-T-PRM	n1, n2, n3, n5, n28, n41, n66, n71, n77, n78, n79
LTE Bands - BPL-310-FBR-5GH-T-PRM	B1, B2, B3, B4, B5, B7, B8, B12, B13, B14, B17, B18, B19, B20, B25, B26, B28, B29, B30, B32, B34, B38, B39, B40, B41, B42, B46, B48, B66, B71
Operating Temperature	32°– 104 °F, 0°– 40°C
Humidity	10%–85% (non-condensing)
WAN Interface	1x10/100/1000M Ethernet, 1x SFP
LAN Interface	5x10/100/1000M Ethernet, 1x SFP (Software Configurable)
USB Interface	1x USB Interface
SFP WAN or LAN	Software Configurable
Recommended Users	50-500
Product Code (Embedded Modem)	BPL-310-FBR-5GD-T-PRM, BPL-310-FBR-5GN-T-PRM, BPL-310-FBR-5GH-T-PRM
WAN	Support for PPPoE, Static IP, DHCP WAN Link Health Check -PING -IPv6 Support -DNS Lookup -HTTP Bandwidth Allowance Monitor USB 4G/3G Modem Support Intelligent Failover Support for Dynamic DNS services -changeip.com -dyndns.org -no-ip.org -tzo.com -DNS-O-Matic
LAN	DHCP Server for LAN Clients Extended DHCP Option DHCP Reservation DNS Proxy for LAN Clients VLAN on LAN Support
Load Balancing	Intelligent Failover Session Persistence Per-Service Load Distribution Multiple Algorithms -Weighted -Enforced -Persistence -Priority -Overflow -Least Used -Lowest Latency -Fastest Response Time
Security	DoS Prevention Stateful Firewall Web Blocking Web Filtering Blacklist
Complete VPN Solution	SpeedFusion VPN Site-to-Site VPN -Bandwidth Bonding -Hot Failover -256-bit AES Encryption -Pre-shared Key Authentication -Dynamic Routing PPTP/L2TP/OpenVPN Server -Local User Active Directory Authentication IPsec VPN (Network-to-Network) -X.509 Certificate Support GRE Tunnel (Network-to-Network)
Advanced QoS	User Groups -Bandwidth Reservation -Individual Bandwidth Limit Application Prioritization -By User Groups -SIP, HTTPS, VPN QoS -Custom Application QoS
Networking	NAT and IP Forwarding Static Routes Port Forwarding Many to One, One to One NAT NAT Pool SIP ALG, H.323 ALG UPnP, NAT-PMP WINS Server VRRP HA Support BGP, OSPFv2 and RIPv2 Support
AP Controller	Support for Pepwave AP Series Auto AP Discovery Auto AP Firmware Management AP Profile Configuration Wi-Fi Usage Statistics
Captive Portal	Support for Wired and Wireless LAN Clients Support RADIUS Authentication Support LDAP Authentication Time and Usage Quotas on Open Access Mode Built-in Customizable Splash Page
DNS	Built-in Authoritative DNS Support for A, CNAME, NS, MX, PTR, SOA, SRV, TXT records
Product Code	Product Name \| Description
LIC-VWAN	Virtual WAN Activation License \| Activate 1x Virtual WAN on Balance 310 Fiber 5G*
LIC-2VWAN	Virtual WAN Activation License \| Activate 1x Virtual WAN on Balance 310 Fiber 5G*
LIC-3VWAN	Virtual WAN Activation License \| Activate 1x Virtual WAN on Balance 310 Fiber 5G*
PRM-E-1Y	PrimeCare E (1-Year) \| 1-Year PrimeCare
PRM-E-2Y	PrimeCare E (2-Year) \| 2-Year PrimeCare
PRM-E-4Y	PrimeCare E (4-Year) \| 4-Year PrimeCare
PCP-E-1Y	PrimeCare+ E (1-Year) \| 1-Year PrimeCare
PCP-E-2Y	PrimeCare+ E (2-Year) \| 2-Year PrimeCare
PCP-E-4Y	PrimeCare+ E (4-Year) \| 4-Year PrimeCare
ACW-782	Rack Mount for Balance 310 5G / Balance 310 Fiber 5G \| Rack Mount for Balance 310 5G & Balance 310 Fiber 5G with screws
Number of PepVPN SpeedFusion Peers	2/30
Router Throughput	1 Gbps
PepVPN Throughput (No Encryption)	600 Mbps
PepVPN Throughput (256-bit AES)	500 Mbps
Number of PepVPN / SpeedFusion Peers	2/30
SpeedFusion Features	Hot Failover, Smoothing, Bandwidth Bonding
Number of PepVPN/SpeedFusion Peers	2/30
Dimensions	9.9 x 7.1 x 2.0 inches, 252 x 180 x 50 mm
Weight	1.65 kg, 3.6 pounds
Package Content (Wi-Fi Antennas)	4x Wi-Fi Dual Band Antennas (ACW-341)
Package Content (Cellular Antennas)	4x LTE/5G Antennas (ACW-235)
Package Content (Accessories)	Rubber Foot Pad set
Package Content (Antennas)	4x Wi-Fi Dual Band Antennas (ACW-341), 4x LTE/5G Antennas (ACW-235)
Package Content (Other)	Rubber Foot Pad set
Package Content - Antennas	4x Wi-Fi Dual Band Antennas (ACW-341), 4x LTE/5G Antennas (ACW-235)
Package Content - Accessories	Rubber Foot Pad set
Power Input	12V DC Connector
Power Consumption	17W (nominal), 40W (max.)
Package Content (PSU)	1x of 12V5A PSU
Package Content (Power Cord)	1x Power Cord (ACW-614)
Package Content (Power Supply)	1x of 12V5A PSU, 1x Power Cord (ACW-614)
Package Content - Power Supply	1x of 12V5A PSU, 1x Power Cord (ACW-614)
Package Content (Power)	1x of 12V5A PSU, 1x Power Cord (ACW-614)
Compatible Software	InControl, InControl²
Compatible Management Platform	InControl
Wi-Fi Interface	Wi-Fi 5 Access Point, 2x2:2 Simultaneous Dual-Band
Wi-Fi Antenna Connector	4x RP-SMA Wi-Fi Antenna Connectors